The manufacturer was contacted but no additional assistance was provided. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Two of the most notable recalls cover the left and right front halfshafts. The contact stated the vehicle had experienced the failure listed in NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. She lives about 300 km frm us. Welcome to Motor Verso. (21) The radio also frequently switches itself from both Bluetooth and FM options to the same AM channel by itself. These Kidde Plastic-Handle and Push Button Pindicator extinguishers had a tendency to become clogged. Check out our Jeep Cherokee overview to see the most problematic years, worst problems and most recently reported complaints with the Cherokee. The ptu failed in my 2016 Jeep Cherokee. There were no warning lights illuminated. Otherwise, the stock final drive ratio is 3.251:1 (V6), and 3.734:1 (inline-4). Link must be about this specific problem or it will be deleted it must be free & helpful, like a video or web page or forum thread about this exact problem. When I restarted my vehicle and I put it back into drive I could then only accelerate to 25mph. Problems include: Shifting roughly or not shifting properly. Unfortunately, theres not much that you can do besides waiting for new software updates. FCA has not offered any assistance on parts or labor and has said out of warrantee. The failure mileage was approximately 67,000. Power transfer unit. . It is my understanding that if the power transfer unit (ptu) fails to engage with the transmission, the Cherokee could lose all power while being driven which could result in a crash or injuries. It lights up every light on the shift lever / gear control assembly and an alert permanently appears in the driver information display - making it impossible to see how fast I am driving (the mph display is usually there). For repair. This cay be caused on a daily bases. Sometimes, these upgrades exacerbated them, with some owners reporting skipped gears altogether. We can see here that the 2016 model year while faring better than the earlier 2014 and 2015 variants, are still just as bad when it comes to reliability. Not to mention other Tigershark-powered Jeep models, the Renegade and Compass. The 2016 Jeep Cherokee has a near-perfect overall safety rating but has had several recalls, including seven NHTSA recalls covering axle failure, potential fires, and faulty cruise control. I have also had several front-end and brake problems. 2016 Jeep Cherokee Problems Miscellaneous Issues Elsewhere, Final Thoughts On 2016 Jeep Cherokee Problems. According to data from CarComplaints.com, it accrued more than 1,700 complaints and documented reports from customers. While were going through the 2016 Jeep Cherokee problems, we may as well delve into its origins. I no longer have 4wd functionality on my car. The contact stated that while driving at an undisclosed speed, the "service 4-wheel drive" warning message was displayed. Car has 104,000 and these are fully contained cases so you can-t change the oil-. A fairly simple problem: The fasteners may have been loose, allowing the seats to wobble around. On her way here afew weeks ago the Service 4WD light came on. Great amenities come with costly maintenance and low power. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. Unsubscribe any time. These connect the gearboxs sensor cluster harnesses, sending signals to the transmission. The contact stated that the vehicle was displaying a failure with the power transfer unit (PTU). It is now two months later and the part is still not available. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. Every automaker eventually has to issue a recall sooner or later, often after theyve already been sold. The contact owns a2016 Jeep Cherokee. Pull over, stopped on hill. Gears are fine. Test drive Used Jeep Cherokee at home in Ashburn, VA. Search from 266 Used Jeep Cherokee cars for sale, including a 2015 Jeep Cherokee Trailhawk, a 2016 Jeep Cherokee Latitude, and a 2016 Jeep Cherokee Trailhawk ranging in price from $1,900 to $37,000. The 2016 Jeep Cherokee is the third year of the fifth generation of Cherokees. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. I'm afraid to use the vehicle in the snow because if it switches to 4WD, I'm worried the unit will fail and I will be stranded. When Driving car if you began to go down hill the car will race motor and run away by its self It is very dangerous in curvy and hilly areas. The car has not been inspected yet. The 5th-generation KL first arrived in 2013 for the 2014 model year, which is placed just above the smaller Compass in the Jeep line-up. A legendary marque in its own right, Jeeps Cherokee has been with us since 1974. It could lead to a recall of affected Cherokees. For 2014-2017 Jeep Cherokees where the ptu has not been previously replaced, the auto makers recall number is w47 and the national highway traffic safety administration (NHTSA)s recall campaign number is 20v343. Motor Verso is an automotive website; for car enthusiasts, run by car enthusiasts. Car randomly looses all power. The automaker contends that the oil consumption of the 2.4L Tigershark engine is normal.. A familiar symptom was shared by many Cherokee owners at the time, which was random stalling or the engine cutting in and out while driving. 4wd service light comes on and the awd system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. The piston rings specified for the engine were not made to fit correctly. For more information on how we collect and use this information, please review our Privacy Policy. Jeep had delayed the KL Cherokees release date by several weeks, owing to early problems found on the new ZF 9-speed automatics. Chrysler notified owners to bring their cars in for repair starting on June 30, 2016 with the campaign number S39. Update from Nov 4, 2016: Failure of the PTU at ~4000 miles. Power transfer unit (ptu) grinding at low gear. Ask me anything car related and see if I can help you today. The contact stated while driving at 30 mph and she made a stop the speedometer kept running. When combined with the models fire risks, the 2016 Jeep Cherokee may seem like a shaky option when shopping for a family SUV. The PTU is an important element of the all-wheel-drive system. Example: "Bad Brakes", "Toyota Recall", etc. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. Nhtsa has previously issued recalls for Cherokee ptus but they were VIN specific (recalls 20v343 and 20e037 or w47 and w48). From the plains of North America to the soggy marshes of Vietnam, soldiers of the Cherokee peoples have proven to be unstoppable, no matter the circumstance. What kind of vehicle . 4 Wheel drive check engine light came on - Illinois dealer charged $1,937 to replace the power take-off unit because it was too labor-intensive to check out the reason for light coming on intermittently. Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. My service 4wd light came on which alerted me of the problem. Recall #w47 and 2ov343. The lower tiers can only provide part-time four-wheel drive. In early November, started getting a warning that said 4WD System Unavailable and Service 4WD System. Driveline components should be expected to last longer than 60k miles without catastrophic failures. Save up to $1,777 on one of 11 used 2016 Jeep Grand Cherokee SRTs in Ashburn, VA. Find your perfect car with Edmunds expert reviews, car comparisons, and pricing tools. The engine roars to like like it-s fighting to start. Please see note from invoice that metal shavings were found in the splines of the ptu. Service 4 wheel drive is on my 2016 Jeep Cherokee. Example: "Bad Brakes", "Toyota Recall", etc. I no longer have 4wd functionality on my car. Search CarComplaints.com for these popular complaint phrases CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. Several Cherokee owners did note the Low Oil light coming on. Then, a settlement came, whereby Jeep would extend the warranty for 2014 and 2015 Cherokee owners. Worst 2016 Jeep Cherokee Problems #1: Transmission Not Working Properly 2016 Cherokee Average Cost to Fix: N/A Average Mileage: 22,000 mi #2: Service Transmission Message 2016 Cherokee. Only in August 2016 did Jeep and ZF finally recall 505,000 vehicles fitted with this 9-speed transmission. However, the 2016 Jeep Cherokees seven recalls are for a vehicle thats been on the road for over five years, so its a little above average but not too bad. Took it in to the dealership and they said it-s my PTU. DON'T WASTE YOUR TIME: The vehicle was not repaired. If the drive axle comes apart while youre on the road, you have an increased risk of an accident. However, the VIN of my car is not included in those recalls. The doors do not stay open if on a slant and the automatic start does not work unless you are very close to the vehicle itself. 2001 Jeep Grand Cherokee problems. No warning light was illuminated. For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker-s recall number is W47 and the National Highway . She lives 2 blocks from work so doesnt drive daily. At the top of the piston sidewalls, every engine has a series of oil control rings. The vehicle was not repaired. My car should have been included in the 2020 recall on ptu. Either situation could result in a crash or injuries. The problem code is c14a7-97. Fortunately, I was on a side road going only 25 mph at the time. But the best-case scenario, being unable to put out a fire in your car, wasnt much better. Tigershark engines consume a quart of oil for every 1,000 miles. To repair the problem, the oil pressure sensor needs to be replaced. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. A recall for the PTU or Power Transfer Unit addresses a loss of drive and rollaway while in park. Vehicle frequently has issues with the touch screen for the radio as well as the mechanical controls for the radio stop responding causing me to be unable to control the volume, power, tuning, using touch screen to control whether I am using the am/fm radio, bluetooth or other media options. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. Thus, it became a key USP of the KL-series Cherokees. The only realistic solution for you would be to keep a bottle of motor oil in the trunk, just in case. Unfortunately, its also a noteworthy inclusion among the 2016 Jeep Cherokee problems. Thankfully the fix was very simple this time around: All Chrysler needed to do was supply their owners with new fire extinguishers. Just be sure to check the oil levels now and then, and keep it topped up. Owners also underwent many impromptu updates at dealerships. Additionally, Jeep issued nearly 300 TSBs for the 2016 Cherokee. What Are The Most Common 2016 Jeep Cherokee Problems? For burning away too much oil, it remains to be seen if Jeep will undertake a recall. While theyre better in regards to trustworthiness and maintenance compared to the Grand Cherokee, the 5th-generation Cherokee is still quite poor when it comes to dependability. They attempted to update the software of the dtcm and it is up to date. 2016 Jeep Cherokee. Fortunately, I was on a side road going only 25 MPH at the time. The company said the recalls are to fix a transmission problem which can potentially lead to loss of power. The initial roll-out shouldve already been a bad omen to start with. At the very least, 2,000 to 3,000 miles is still acceptable. Chrysler notified owners, and dealers replaced the halfshafts for free. Remedy Available I love them all. Thus, Id recommend sticking far away from this model year and avoiding it like the plague. I'm the MotorVerso.com AI Car Expert. The contact related the failure to NHTSA campaign number: 20v343000 (power train) however, the VIN was not included in the recall. Jeep Cherokee Problems: The FCA bulletin 18-034-14 covers the problem with an oil pressure sensor that can trigger the Check Engine light with the trouble code P0520. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. The ptu failed in my 2016 Jeep Cherokee. Instead, those two generations, the KJ and KK, respectively, were badged, marketed, and sold as the Jeep Liberty. This Jeep Cherokee Features the Following Options ENGINE: 3.2L V6 24V VVT -inc: Pentastar, 50 State Emissions, 3 Additional . The warning message began the week of August 1st and I scheduled the first available service appointment. 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