Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. Memory of the fingerprint reader can store up to 120 fingerprints. Make sure the lock is in Factory Default Mode. Then, after entering my home the door will lock/unlock itself. This can happen if the Bluetooth isnt connecting correctly. Price comparison from over 24,000 stores worldwide. Very good lock/app initially. Please try again. Buy UltraLoq Smart Lock U-Bolt Pro Z Wave $199.00. Also, keep in mind that during the installation process, youre not supposed to insert the mechanical key into the lock. It doesnt open or flash red. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. Low battery notication via smartphone app. Usually if you take the batteries out the issues go away for a short time. Make sure that the screws are not too tight. Anti-peep Keypad I thought, maybe now I can finally query the lock to see if it is locked or not (yes there is no IFTTT applet to tell you whether the lock is locked or not). Unauthorized use is prohibited. Several options to unlock, but not all work great. How It Works; Help. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. August Wi-Fi Smart Lock (4th Generation) (Opens in a new window) $189.00 (List Price $229.99) Ultraloq U-Bolt Pro 6-in-1 Lock With Fingerprint Scanner . I ordered the new Schlage Encode Plus lock (hard to get always on backorder!) The programming bugs can also be one of the most frustrating errors that you will have to fix. That way, the support team can help you in the most efficient way. Please reset the lock to Factory Default Mode first to program your lock in Standalone Mode. Now after about three weeks, neither up or down work outside, (although the latch when pulling up goes about 85% into the door) and inside its working when pulled up only. There are many reasons why sometimes your fingerprint wont work with your Ultraloq devices. It works well. Is there dust or dirt on the scanner? Does U-Bolt Pro work with accessories such as bolt from third party? There was an error signing up for restock notifications. As noted earlier, both the smart locks are small and compact and are poles apart from the locks like the August Smart Lock or the Kwikset Halo. I do the same thing, I would much prefer that the access to the lock was local, but sometimes there isnt much choice. Ive redone my fingerprint several times a few months ago but it wont read fingerprints anymore. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:=====6-in-1 Keyless Entry Smart Lock: Fingerprint + . Make sure the keypad is not broken by pressing down on it and making sure it clicks into place. Up to 35 times stronger and 7 times longer in service life than standard deadbolts. Just curious, Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, @Martinez7 @elizabeth2 @Loscialpo Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new. Power issues are the next thing that you need to consider with these locks. U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. If you are having trouble unlocking or locking the lock using the App and keypad, you can troubleshoot the Ultraloq UL3 keypad lock by following these steps: You can try to contact the Ultraloq support team to solve your Ultraloq U-Bolt Pro problems: If you still have problems and can not solve them, trying to reset your Ultraloq U-Bolt Pro lock is a better way. Latch Series. 2.95 x 4.92 x 1.39 inch / 75 x 125 x 35.3 mm (back panel), 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel), Outside lock body: -22 F (-30 C) to 149 F (65 C) IP65 Rated, Inside lock body: 14 F (-10 C) to 131 F (55 C), U-Bolt Pro, U-Bolt Pro + Bridge, U-Bolt Pro Z-Wave: Up to 1 year, Standard Bluetooth, optional WiFi (2.4GHz, 802.11 b/g/n) or, Alexa, Google Assistant, IFTTT, SmartThings, 2-1/8 inch (54 mm) diameter face hole & 1 inch (25 mm) diameter latch For instance, you can program the door to automatically lock when your front door security camera senses motion or sees a person. Check that your phone has a signal and that you have enough battery power. Used to enter the code and unlock from outside.Advanced Fingerprint Reader It would help if you tried to restart your device or reset it by pressing and holding down both buttons for about 10 seconds. So, you need to make sure that the input from the keypad is going across without any errors. If the keypad still isnt working, move on to step two. Measure to confirm that the backset is either 23/a" or 23/).' (60 mm or 70 mm). Important Note Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . It can be because youre putting in the incorrect model number. Once the router is connected to the lock after limiting the band to 2.4 GHz, you can open up the 5.0 GHz channel again with a different name. Ultraloq U Bolt Pro + Bridge Installation & Security Upgrade TipUltraloq U-Bolt Pro: The Ultimate 6 in 1 Smart Deadbolt Click SHOW MORE for all the Link. . Can always be used within the range set and auto Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in the App.Step 4 Make sure your doorknob is fastened tightly and not crooked in any way. It is recommended to use the original accessories for best performance and stability. Owner is the person who owns U-Bolt Pro and registers it in U-tec App originally. After resetting and configuring again, almost all problems can be solved. Super frustrating. U-Bolt Pro supports maximum 1000 logs. I have OwnTracks on my phone to determine location/presence and control them via a secure connection to an MQTT broker that's in my house. The Ultraloq U-Bolt Pro Wi-Fi Smart Lock ( available at Amazon for $199.69 ) offers more modes of entry than just about any other smart lock. Rotate the knob to a vertical position to unlock. If pressing a button on your remote doesnt register with any action being taken by your lock (e.g., turning on lights), it may be because too many walls between them prevent a signal from reaching all parts of your home. 4. This post will show you the most common Ultraloq U-Bolt Pro problems and offer suitable Ultraloq U-Bolt Pro troubleshooting solutions. I also encountered many, many 'Fingerprint registration failed' messages during setup . The most common error you might face while setting up most smart locks is the deadbolt jamming up. Auto lock stopped working, fingerprint and key codes dont work any more. Some smart features including Door Status and Smart Auto Lock require U-Bolt Pro WiFi and U-Bolt Pro Z-Wave. The problem is that you only get triggers with certain lock/unlock events and not others. Check the battery. While I want my lock to be automated, I don't want it to be on someone's cloud. Key pad seems dead. The only real problem is that the U-Tec IFTTT applets are not great. The device must be securely fastened to the door to work correctly. Not included. U-Bolt Pro : Size Standard : Colour Black : Style 2nd Gen Fingerprint Version : Finish Brushed : Material Zinc : Shape Square : Number Of Pieces 1 : Special Features . Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. Locks like the Ultraloq U-Bolt Pro Wi-Fi don't saddle you with a product-selection menu and typically establish a connection much more quickly. Used to connect power bank to activate the lock when battery runs out.Tri-color LED Indicator Narpult Smart . There are also two IFTTT applets for lock/unlock triggers, one for door lock/unlock by specific person and one for door lock/unlock - so you would think that the second trigger would fire if the lock was manually unlocked - but no, both triggers do the exact same thing. Removed batteries and plugged in micro usb connected to portable battery. Weird. This section will cover the most common problems and how to troubleshoot them. Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android).Step 2 Admin can add or delete Admin and Users, control all lock settings and view logs. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). I used to work, although finicky about the fingerprints. No, and Im not sure it would work. Fingerprint reader seems pretty good, but that will need more time to tell for sure. Fingerprint Identification 2nd Gen fingerprint sensor. It recognizes the fingerprint around 0.5 seconds. Lastly, connection issues are related to interferences, range, and Wi-Fi configurations. Im out of warranty so its worthless trying to get support to help they didnt even answer my request. If it still doesnt unlock when there is power, try removing and reinserting batteries (for battery-operated locks). It'll also automatically lock behind you when the door is closed. Ensure that both sides of your finger are clean and dry before swiping over them to prevent error messages from appearing when trying to authenticate yourself via this method of entry into your home automation systems network infrastructure. Lock is only a couple of months old. Normal User can always unlock via fingerprint, code or App. No error, no feedback at all. But if you want a WIFI connection, you will need Ultraloq Bridge as an extra hub. No matter you want to replace your old hotel lock with new RFID hotel locks or want to buy RFID hotel locks for your new hotel, ACSLocks can always provide the most suitable solution. Recently though the fingerprint reader is not responding at all. Working internet and Wi-Fi is required. Ultraloq, the most trusted brand of smart locks. Also, you will need a Z-Wave Hub. Your fingerprint sensor should work after a restart. You can let your guests in by sharing an Ekey to them through the app. For Fingerprint Reader, use a clean, lint-free cloth to wipe off any dirt or debris. Step 1 Just check the tight connection of the unit with the door frame. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt Door Lock. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. Connect a 5V power bank to activate the lock temporarily. If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. Im having exactly this same issue, and my lock is practically new! Verify that there is power to the lock. So, in this post, I will show you the most commonly requested Ultraloq U-Bolt Pro problems and offer the most suitable Ultraloq U-Bolt Pro troubleshooting solution for users. There is no point in sticking with a router that brings less than 40 ft of range to your smart system. It still locks automatically and with the ultraloq button though. Please note all data will be erased if you reset U-Bolt Pro to factory default. Most of the time, it is not that difficult to isolate these Wi-Fi errors. Free shipping for many products! No idea why they came up with this. With Ultraloq Bridge or built-in WiFi, you can access, manage . Lever. Ultraloq makes sure that its customers feel secure in their homes. One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner won't work. Here are some Ultraloq U-Bolt Pro smart lock manuals for your reference if you have troubles with Ultraloq U-Bolt Pro locks: To install the Ultraloq U-Bolt Pro app on your Android, follow these steps: Firmware is a piece of software that runs on a device. The Ultraloq U-Bolt Pro is one of the best smart locks on the market. No error, no nothing.
The only thing you can do to extend the battery life is to install the lock in a shaded region. Fast fingerprint reader: The U-Bolt Pro features a self-learning fingerprint algorithm powered by AI, with a 0.3-second unlocking speed and 99.8% accuracy. U-tec's Ultraloq U-Lock Pro is billed as "the ultimate 6 . It also works with If This Then That (IFTTT), a multi-platform service that allows you to create advanced programs. The Ultraloq U-Bolt Pro is a wonderful smart lock. Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. Fingerprint sensor stopped working a couple of months ago. Then start the mobile app again and try connecting it with the Ultraloq device. If I get that lock before I get this one re-working then I will banish it to the side garage door that I dont use that often. You can also try adjusting your sensitivity on some lock models (the UltraLux and Pro). This started a day ago. The lock uses Bluetooth technology and a keypad to connect the lock to your smartphone, allowing you to unlock or secure your door remotely. My fingerprint on my device doesn't work at all. Before using all Ultraloq products, please read all applicable terms, rules, policies and usage provisions found at www.u-tec.com/company/privacy. Micro USB interface is used to connect regular 5V power bank to activate the lock in case the battery is dead. If the lock was paired to App, please must click "Delete" to remove the device from App.Battery Compartments 2) Make sure your Windows system is up to date. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) . Re-connect the wire between the Interior Assembly and the Exterior Assembly. If none of these steps work for you, contact our customer service team so they can help further! Beyond those two issues, the lock is great! Ultraloq U-Bolt Pro fingerprint stopped working. No response at all. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! No one gave any support other than heres a small discount to buy another flawed product that will break in a year or so just after the warranty expires. Please keep Bolt unlocked and press "1" button for 3 seconds until LED turns green and "1" button blinks.Disable Adjust the lock orientation on the lock.Solution 2. Going with the original battery is not always the best choice. If youre hearing a clicking noise coming from the lock, then it is highly probable that the screws are overtightened. They offered a 30% discount to purchase new lock. The Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely..