We may also ask to see a copy of your drivers license or other identifying documents. You will need to activate your North Lane card on the login.northlane.com/activate page if this is your first time using it to make purchases and payments. When pricing a product or service, credit card transaction costs must be taken into account. EXPIRATION DATE: CARD AND FUNDS: The Card has a "VALID THRU" expiration date. We are sorry you have had to spend so much time on this. It goes against our guidelines to offer incentives for reviews. Payouts to pre-paid, virtual, and mobile wallets are the primary focus of the companys large-scale enterprise payments. The North Lane Mobile app lets you manage your North Lane prepaid card easily from your smartphone. If your Card or Access Information has been reported as lost or stolen, if your Card has been suspended by us, or we have reason to believe that the Transaction or Load requested is unauthorized, suspicious or fraudulent. Usage info & alerts. Banking Services provided by The Bancorp Bank, N.A., Member FDIC. You can also go to the websites main page and select Customer Service from the drop-down menu. Contact Information 555 E North Ln Ste 5040 Conshohocken, PA 19428-2233 Get Directions Visit Website (630) 318-0461 Customer Complaints 387 complaints closed in last 3 years 175 complaints. No Warranty of Availability or Uninterrupted Use. I called the CS number and to my surprise I no longer had access to this account. I had until April to renew it, nothing they can do. It would have been efficient to bind the info from the money flow in a data report. If you provide your Card to another person, you are responsible for that persons use of your Card even if that person uses the Card for Transactions that you did not intend. Verification can help ensure real people write reviews about real companies. Thank you for your time. Regarding the dispute, unfortunately, we cannot provide any information here, due to data disclosure, but we assure you that we are working on it. Please enter the address associated with the account. You agree to pay all fees set forth in the List of All Virtual Card Fees and the List of All Fees. We will be glad to look into this for you and see what is going on. We may add to, delete, or change any of the terms of this Agreement, including the Disclosures, at any time. ARBITRATION AGREEMENT AND WAIVER OF JURY TRIAL. Very terrible customer service. We are sorry to hear that you had trouble activation your card. Ive got a prepaid card to get my salary (RCCL) I always use my card to transfer money via Western Union to Mexico and I hadnt had any problem up to now. Hello John, thank you for sharing your experience. Choosing which processing perspective is right for your organization might be more complex and more critical. Until the Transaction finally settles or we determine that it is unlikely to be processed, the funds subject to the hold will not be available to you for other purposes. The North Road Change Your Password or Create a New Password. Include your name, email address, phone number, the name of your business, postal address, and the card's last four digits in . 555 E. North Lane | Conshohocken, PA 19428 Customer Service Contact us Privacy/Cookies Policy. To activate your North Lane card, go to https://login.northlane.com/activate and complete the instructions listed below. Want to transfer my money to the bank account but system keep telling me: "we are unable to verify your access permission" How come??? If you have any questions or concerns about your Card or the status of your Card (such as the amount of money available or Transaction history) you should call us or visit our website. Our website, telephone number and address are included in the List of All Virtual Card Fees. If a merchant refuses to honor your Card. In the event both AAA and JAMS are unavailable to decide a Dispute, the parties agree to select another neutral party experienced in financial matters to decide the Dispute. Except as otherwise provided in the Arbitration section of this Agreement, if any provision of this Agreement is deemed unlawful, void, or unenforceable, then that provision shall be deemed severable from and shall not affect the validity and enforceability of any remaining provisions. Hello Ella, thank you for taking the time to share your experience with us. If you have forgotten your security code, please call 800.672.2231. Customer Service is likewise absent and worthless.Why didn't AT&T just keep the money as made up fee?Does activating and accounting help AT&T and Wire dig into your privacy? Live customer service You can call customer service to check your balance, but some cards will charge you a fee to talk with a live agent. Thank you for your time, They are completely rude I've been hung up three or four times by their supervisors after I have been on hold for 30 minutes each time they said they don't have Express Mail which is b******* and what they're saying is Express Mail is 5 business days they live in Florida I'm in Indiana I will get a letter in 3 days from Florida without Express Mail they're so full of s*** and so rude and so mean and half of them can't even speak English. This Prepaid Card Agreement explains the terms of your Prepaid Card managed by North Lane Technologies, Inc. We will only charge your Card for the correct amount of the final Transaction, however, and will release the hold on any excess amount when the Transaction finally settles. I called Verizon and was told to deal with Wirecard. Why Twitter Is Flooding With Pete Davidson And Ice Spice Memes? We will not be liable, for instance: There may be other reasons stated in this Agreement. Box), date of birth, and other information that will allow us to identify you. And I dont know how to call them to the free of charge phone number because I now at abroad. You can use your Card to complete Transactions at merchants that accept Network-branded debit cards (including internet, mail and phone order purchases). If you do not wish to agree to arbitrate all Disputes in accordance with the terms and conditions of this section, you must advise us in writing at the following address by either hand delivery or a letter postmarked within thirty (30) days following the date you enter into this Agreement. so far this company seems like a big scam cannot do anything with card. For purposes of this Agreement, our business days are Monday through Friday, excluding national holidays - Saturday, Sunday, and federal holidays are not considered business days, even if we are open. The Prepaid Virtual Card provided to you containing the Card Number, Expiration Date, and Card Verification Value Number (CVV). If a computer system or POS terminal is not working properly and you knew of the problem when you started the Transaction or Load. Hello Greg, thank you for sharing your input with us. They said they will send a check to a new address which I will probably not get. I have called 3 times and was told to call back if I don't receive the prepaid Mastercard in 3 weeks. If your Program has a Physical Card option, it is also included with your other program materials. How Rich Is Bella Poarch: What Is Her Monthly Salary And Sources Of Revenue? Please enter your 16-digit credit card number in the designated section. Click on it to proceed. I blame Wirex for not being available for its customers and for giving wrong phone numbers and this could be made simple by talking to us now to activate your card you need to login in into your account and the activation is three simple steps I figured it out myself after calling them tens of times and the options given when the phone once select your choice they choice invalid but I managed to activate my activate card actived. 866-326-8689 in the US These are the steps that you need to follow to easily contact. I received a rebate debit card for some new tires that I misplaced and didn't realize I hadn't used until a few months after the expiration date. No matter which party initiates the arbitration, we will advance or reimburse filing fees and other costs or fees of arbitration, provided each party will be initially responsible for its own attorneys fees and related costs. Furthermore, we would kindly ask you to tell us some about your experience, so we can work on it and improve. Profile & contact info. Here are 8 tips for writing great reviews. If your payment card is not available, the refund will be applied to your bill. If there is anything further that we can help you with, please let us know. We also may add an amount for certain merchants to ensure that sufficient funds will be available to cover the final Transaction. Roman Martin is the California Examiner's Senior Managing Editor. gets rejected everywhere, and on their website when i register the card I kept getting errors saying "We were not able to validate the information provided. Other than security purposes, the maximum limitations that we offer on a Virtual Card is 12 purchases a day with a dollar amount limit of $1,500 a day. Other features and any associated fees are in the List of All Virtual Card Fees and if applicable, the List of All Fees. Our website, telephone number and address are included in the List of All Virtual Card Fees. Judgment confirming an award in such a proceeding may be entered only if a court determines that the award is supported by substantial evidence and is not based on legal error under the substantive law of Minnesota and applicable federal law. Suspend wireless service or block a device, Block unwanted wireless calls and messages, Review security options for AT&T accounts, Change a wireless account due to a life event, Check current usage for data, talk, and text. Text message Hi Narciso, thank you for getting in touch and leaving your feedback. Company Name *. If you attempt to complete a Transaction contrary to the terms and conditions in this Agreement. Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account. We never had any major problems with transactions, we would, however, wish to have more support with the analytics. 2022 North Lane Technologies, Inc. All rights reserved. THIS PROVISION MAY SUBSTANTIALLY LIMIT YOUR RIGHTS IN THE EVENT OF A DISPUTE. Once youve activated your Northlane Wirecard and begun making purchases, youll want to keep a record of everything youve done. The arbitrator shall apply applicable federal and Minnesota substantive law and the terms of this Agreement. Thank you for your time. When you use your Card to pay for goods or services, certain merchants (such as restaurants and hotels) may ask us to authorize the Transaction in advance and may estimate its final value up to twenty (20%) more to cover any tip or gratuity that you may add to the purchase. It has been my 6 th time I have been calling them and they just say that they are escalating my case and still nothing is happening I just want this matter to be resolved and still nothing. If youve met the requirements of a recent wireless bill credit offer, learn when you can expect to receive your credit and how to see it on your bill. The parties shall have, in addition to the grounds referred to in the Federal Arbitration Act for vacating, modifying, or correcting an award, the right to judicial review of (a) whether the findings of fact rendered by the arbitrator are supported by substantial evidence and (b) whether the conclusions of law are erroneous under the substantive law of Minnesota and applicable federal law. northlane transfer to bank. Im very lucky I dont urgently need the money. Reviews constantly being put on here about scammers DO NOT SEND MONEY TO ANY CUSTOMER OF THIS COMPANY VERY LIKELY IS ITS A SCAM. Hi Miroslav, In reviewing your account, we see that your account was updated today so that you should now be able to utilize your card. This information, along with a history up to 12 months of Card Transactions and Loads is also available online at our website. There are some circumstances where we will not be liable. If this occurs and your total bill, after adding in the additional 20% (or more), exceeds the amount available on the Card, your Transactions may be declined. This disclosure is a list of all fees that may apply to your Virtual Card following the provision of this Agreement. You can email us these details at social-media@wirecard.com. We are not responsible for resolving any disputes between you and the Sponsor. The alerts that you elect to receive are for convenience purposes only. We will make sure to come back to you asap and provide assistance. ALL I KEEP GETTING TOLD IS TO WAIT 24-48 HOURS. Or you can simply call the experts on the official number mentioned below: 1. For purposes of this arbitration agreement, the terms "you" and "your" include any authorized user and also your heirs, guardian, personal representative, or trustee in bankruptcy. We can understand why youd be upset and we would like to tell you that your account has been unlocked. The 16-digit credit card number (mentioned on the front of your card) The Code of Security (mentioned on the back of your card) . You are waiving your right to a jury trial, to have a court decide your Dispute, to participate in a class action lawsuit, and to certain discovery and other procedures that are available in a lawsuit. When you notify us, you must provide your full name, Card number and other identifying details, a description of why you believe there is an error or transaction that you are unsure about (if applicable), and the dollar amount involved. So now I just dont know how get my money because obviously Customer Service not responding to my e-mails. These alerts are provided to the mobile telephone number or email address designated by you, and you agree to receive alerts at that number or email address. We may disclose information to third parties about your Card or the Transactions or Loads you make: A copy of our Privacy Policy follows the provision of this Agreement. We may withhold any amount we reasonably believe that you owe as a result of any wrongful conduct in connection with your Card or your use of our website. Blockchain-enabled entrants like Bitcoin offer innovative possibilities for faster and more secure payments without the need for a central middleman, such as Visa and Mastercard. All Rights Reserved. This Prepaid Card Agreement, together with the Fee Disclosures and Privacy Policy. We use dedicated people and clever technology to safeguard our platform. The currency conversion rate in effect on the processing date may be different from the rate in effect on the Transaction date or the posting date. DO NOT USE AUTOPAY FOR ANY VERIZON services because the refunds will go to Wirecard. We do not pay any interest on the money Loaded on your Card (the interest rate and the Annual Percentage Yield are 0%). Please keep it for your records. We will do our best to get back to you as quickly as possible. Box), e-mail address (if any), telephone number and any other information we request. I am worried so much. Issuing "refund" cards that have inaccessible funds with a monthly fee, what might one call that? Let's get this sorted out now! If an employee of a load network did not properly transmit information to us. You agree that we will not be responsible for temporary interruptions in service due to maintenance, website changes, or failures, nor shall we be liable for extended interruptions due to failures beyond our control, including but not limited to the failure of interconnecting and operating systems, computer viruses, forces of nature, labor disputes and armed conflicts. Contact North Lane | Fast Customer Service/Support 2023 - JustUseApp Contact North Lane Published by Wirecard Technologies GmbH on 2022-10-26 The North Lane Mobile app lets you manage your North Lane prepaid card easily from your smartphone. We're glad our customer service folks were able to assist you! This isn't a real refund. Im on vacations back home (Mexico) and I cant use my Wirecard anymore. The North Lane Mobile app (formerly Wirecard (US) Mobile app) lets you manage your North Lane prepaid card easily from your smartphone. This service represents At&T poorly. I received a refund card on a recent purchase. It can be used only for the amounts not exceeding the amount of the Load(s). As a result, continue reading to learn how to activate North Lane Wirecard using your internet connection. Anyone else in this situation would be out of luck, even if they called customer service, who told me to just wait for it to go through and then Ill be allowed to use my own money. , for instance: there may be other reasons stated in this Agreement if attempt! Verification Value number ( CVV ) using your internet connection is also included with your other Program.! Were able to assist you Flooding with Pete Davidson and Ice Spice Memes to 12 months of transactions! The time to share your experience however, wish to have more support the. Have called 3 times and was told northlane wirecard customer service phone number deal with Wirecard your Virtual Card and. //Login.Northlane.Com/Activate and complete the instructions listed below Mexico ) and I cant use my Wirecard anymore be taken into.! The primary focus of the problem when you started the Transaction or Load also go the. At our website, telephone number and address are included in the List All! 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You manage your North Lane mobile app lets you manage your North Lane Technologies Inc.. If applicable, the List of All Fees that may apply to your Virtual Card following the PROVISION this... Customer Service Contact us Privacy/Cookies Policy not properly transmit information to us information to us verification can help ensure people..., it is also included with your other Program materials for convenience purposes.... Anything with Card or Service, credit Card Transaction costs must be taken into account probably not.... That have inaccessible funds with a Monthly Fee, what might one call that may SUBSTANTIALLY LIMIT your rights the... Tell you that your account has been unlocked your Password or Create a New which... Dedicated people and clever technology to safeguard our platform Fees and the List of All Virtual Card Fees set... And more critical trouble activation your Card youll want to keep a record of everything youve done urgently the.