Hope it helps. When people ask,,, Butler: $10-$15 per person in room per days of cruise. A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will g Ryan, the personable, professional butler we met during a 10-day sailing on Silver Shadow. But then you start thinkingwhat does a cruise butler actually do? Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. They willunpack and arrange clothing if you'd like, pack for your departure, make reservations for specialty restaurants, spa treatments and shore excursions, handle laundry and shine shoes, organize a private party in your suite, provide adaily menu of restaurant offerings, deliver meals to your suite and providecourse-by-course service from the restaurant and more. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. I mentioned liking chocolate covered strawberries and there were chocolate covered strawberries in addition to other snacks there on the table every afternoon. I'd love to hear if you find any others! Lucky enough to have an upper-level suite? Wow. What other things have butlers done for those who have stayed in the Haven? Mand M's ,gummy bears, peanut butter sandwiches,fruit ,potatochips etc., The conciergeusuallyhas the menus from the specialty restaurants so you can preview them . If you want them to use toys you have to bring your own. Butlers can deliver drinks but the beverage package won't cover it. see pic above. Lago Mar Resort And Club He will also deliver all of your food to your room. Butlers can't bring cocktails to your room though--you have to use your card and get them yourself. I'm wondering if you've ever asked them to do anything offbeat, like save you a pool or beach chair. It helps if you tell them what your likes/dislikes are early on. Don't be shy. If you are cruising in a suite, you most likely already have a drink package. CC Help Jenn Make these requests ahead of time and then bring the list to confirm your dining reservations and preferences with your cruise butler. Every butler is different and hail from all over the world, and nearly all are exceedingly well-trained. You pay for the food just like you are in the restaurant. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything outside your room (dinner/show reservations, tendering, etc). 21 Requests to Ask Your Cruise Butler - MY VIRTUAL VACATIONS Other than room service, are there any other upcharges that are waived for any other products or services? A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will get the sweater delivered to the stateroom. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. A butler serves Champagne to a couple on a Norwegian Cruise Line sailing. Press J to jump to the feed. I've never had a butler and I have no concept of them. Thing is.. he treated the older couple next to us like gold. This suite additionally includes a private balcony. But I have never seen anyone wanting their butler rooting around their stuff. Breakfast and lunch in Moderno and Cagneys was wonderful. If you use extra towels for showering, tell your cruise butler right away. Love the breakfast. Royal Suite decorated for our Anniversary in August 2017 by our butler Emir on Celebrity Equinox. Started June 21, 2021, By We want to get into the comedy club. Many butlers are trained the proper way to shine dress shoes. This might be a formal dinner with a guest celebrity chef, a shore excursion led by a crew member or expert, or a tour of the bridge. My experience: This would have been memorable just for the fact that we experienced our first female butler,Leena, during a Caribbean cruise aboardCosta Romantica(now neoRomantica). Ive never met a butler I didnt like, though one or two tended to be a bit too chatty. He showed us a card that we could check off our The concierge told us we'd have to just go to that restaurant and try to get to see the menus. I have stayed up ther a couple of times. A vodka martini on the balcony with your DW/DH while dressed to the Nines is a particular pleasure before dinner. No guarantee of success but it is worth a shot. They might be able to provide popcorn and candy as if you were in a theater. . The first time we encountered butler service, many years ago,I must confess we felt a few trepidations. NCLit's tough. We are doing a 7 day in May and a 16 day in November, both haven. Several high-end river cruise lines, including Uniworld and Scenic, also offer butler service. When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. Who gets a butler: All MSC Yacht Club guests staying in MSC's Fantasia-class ships: MSC Divina, MSC Fantasia, MSC Preziosa and MSC Splendida. Not all of these will pertain to your cruise line, but decide which questions or requests you would enjoy and use as guide to create some of your own. Sent from my iPad using Forums mobile app. ( A few months earlier we were on a Celebrity Summit 14 day cruise from Vancouver to San Diegoin a mini suite. You will also have a phone you can carry around and call the butler if you decide you need something waiting for you when you get back to your cabin. There is no stopping us! The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. I explained fast why I felt he was less than stellar. This is my favorite tip for families cruising with younger children! A cruise butler does the work so you dont have to. For example, can we request certain daily snacks for the kids? You will be able to leave a comment after signing in, By The first time, even though we asked for it course by course it all came at once. I had read so much about how amazing the butler would be. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? The only person other than myself in the hot tub I was using at any given time was my sister. And don't forget to keep checking back forthe latest blog posts and information. If it's on the ship, the butler will bring it. Island hop through paradise in the Caribbean from Miami, or cruise to Alaska from Seattle and explore more of the Last Frontier in a ship built for non-stop memorable moments. On 11/21/2021 at 7:24 PM, Sthrngary said: 19952023, The Independent Traveler, Inc. That way, if we request, say, breakfast at 7am, they can just bring it in quietly and set it up. Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. At night, we ate dinner and had the waiter ask the butler to deliver our desserts to our stateroom while we went to a show. Butlers can deliver drinks but the beverage package won't cover it. Some guests have gotten lucky but usually, drinks delivered by the butler are c Florida Norwegian Prima cruise ship deck plan shows a total of 1646 staterooms (35 categories) for 3215 passengers (max capacity is 3950) served by 1388 crew-staff. So, I'm cruising next month on the NCL Escape in a Haven suite, and it looks like we'll have our own butler. You will love the Haven and all the perks it has. Specialty restaurants book up quickly at the most popular times (from about 6:30 PM to 8:30 PM) but often they reserve a few tables for suite guests. The butler was really grateful. Example:$10 x 2 people x $7 days = $140. Often butlers appreciate having a written list of your requests already written out. Powered by Invision Community. For example, can we request certain daily snacks for the kids? Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. These will definitely come in handy. When pricing out cabins on Norwegian Prima in a Haven Penthouse balcony versus a standard balcony cabin, the cost is 2.5 to 3x more. If it is within his power he will try to get it for you. Engin, our Turkish butler on Crystal Serenity. Room service at breakfast time in the Veranda Suite on Silver Spirit. Please believe me we are not at all picky.. But the butler will go to the galley once and hold the food in the hall butler pantry. Scandinavia/Russia Great guy and did a Great joy. Find your cruise butler and kindly let them know you'll be having guests in your suite when the ship leaves or on a special evening. Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. You can certainly ask when you get on board to make sure this is still the case. - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating? Stumbled upon this, some great ideas! Most butlers Dont. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? There are always more family vacations in our future! Guests will need to use their keycards in order to enter The Haven complex. LauraS Afternoon Tea is lovely on the veranda during the day. (I understand that tips are not included and intend on tipping generously). But I have no idea what the benefits are or how to use it. The Haven has plenty of space for guests to lounge and relax. They will serve the next course the next time they are in the area. IMHO the butler experience is way over blown. Our butler on POA was just ok. We never saw the concierge. Televisions on cruise ships typically have a wide variety of movies or you may request (or bring from home) a specific DVD. Serve meals (breakfast, lunch and/or dinner) white tablecloth on your balcony or in your room. It's the good life. Your butler is also your room steward. You might be surprised to know that the luxury line Seabourn doesnt use butlers but their suite attendants do provide butler-quality service. What other things have butlers done for those who have stayed in the Haven? I have asked for chicken soup once when I had gotten a cold on the ship. I think you will love the Haven. Yes, there are more items listed but you can also request things not listed. Our Butler also told us this was frequently done. You are right, sorry. I did mean with the beverage package but was not clear on that. Thanks for clarifying! Evening turndown service of guests beds. We loved having a butler on our last two cruises. That would have to be handled by your concierge. Started June 21, 2021, By WebWho gets a butler: Guests staying in a Penthouse Suite (category B) or higher receive butler service on Regent Seven Seas ships. we had breakfast out on the open air deck several mornings. Needless to say, we're thrilled! I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. We order white tablecloth breakfast service on busy shore days. He was tipped very well for that week. )?- what are some of the afternoon canaps they offer? Or will it all come at once?- do they do a white linen service? Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. . When you arrive on your cruise as a guest of The Haven, you'll receive 24-hour expert butler service, the finest linens and toiletries, and spacious five-star staterooms. Ah, first world problems. Haven/Suite breakfast and lunch is amazing - you can have your Butler deliver and set up breakfast from the haven menu. Thanks! 2. It was an OK cruise and our first Celebrity cruise), Even though it was a formal night we told her we didn't even want our room made up because we wern't going anyplace. Ethics What a great surprise for your wife! My wife, 2 children and I will be on the August 6 sailing on Escape. We had a massive suite with huge windows looking out to sea and we were just steps from the pool via a foyer, and Leena assisted me and my mother throughout, making it a voyage of pure bliss. Ive read mixed reviews recently and have some follow up questions: I really appreciate any information you can provide. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. Wedding 6. You have nicer amenities, such as robes and slippers in your cabin. Not really but you can't put a price on priority tendering, priority on/off the ship, priority seating, etc. Haven is not an adult only area. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. Its a wonderful experience! As wonderful as that sounds, most people still aren't really sure what to ask a cruise butler. 1. Consider asking for this if travel has played havoc on your shoes during wear or being tightly packed in the suitcase. Wouldour privacy be intruded upon? River Cruises What is Norwegian Cruise Lines largest ship? Luxurious details such as platinum keycard to stateroom. :p, do you mean you can be in haven restaurant and ask for something from a specialty restaurant and they deliver it in haven and you dont have to pay for it (or if you had SDP you dont have to burn one of them?). They also bring crackers and cheese (ask for extra crackers) or chocolate covered strawberries. Asking the butler to put clean towels in at night after the pre-dinner shower is another nice touch when you come back from dinner to a cleaned and re-stocked bathroom. Just let either the butler or concierge know what you want. Guide and tips to Norwegian Cruise Lines The Haven. The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. http://boards.cruisecritic.com/showthread.php?t=1437066. - will they serve you course by course for dinner? Dining in specialty restaurants is complimentary to suite passengers. All Rights Reserved. Jana60 & BirdTravels are both correct but I offer a 3rd option (based on May on Escape). Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. I don't think asking for food.. or to have someone come fix balcony door and was told we have to wait till next day to use it.. was too much. Virginia By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Plate of cut fruit. If you are on a cruise line that also features a dedicated suite concierge, your cruise butler may work with them or you can visit the suite concierge directly to book reservations and see menus beforehand. Virtually escape and start planning your next luxurious cruise vacation on land or sea with My Virtual Vacations. IME, it really depends on your butler. You can probably count on the conciergeor do it yourself. I really appreciate any information you can provide. The cost for a 7-day cruise in The Haven Penthouse is on average $4,500 or more per person. - do they do a white linen service?always. - will they serve you course by course for dinner? Once on a Mexican Rivieria cruise on Crystal, we had a penthouse suite and ate out exactly twice in two weeks andnever unpacked evening clothes. Who gets a butler: Guests on Europe-basedCosta Cruises who book a full suite (including Samsara Spa Suites). Curiously, what was the incredible offer you got for the H4? We tipped the butler $150, and our concierge $100. If you know what you want from the other restaurant, make arrangements prior to sitting down in the Haven restaurant. Gaylord National Harbor Your butler on Norwegian can help withpriority check-inand departure, provide warm face towels and canapes during your first day on board, make reservations at specialty restaurants, help you unpack and pack luggage, bring wine, Champagne, drinks or beverages to your room, bring a newspaper or selection of CDs or DVDs, fill your bathtub or whirlpool, handle your garment needs, deliver flowers, take food orders, serve meals in your suite and more. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). Fine linens, feather duvet on stateroom beds, and a pillow menu. Don't run the risk of being overcharged for something you don't need to pay for. This is part of cruise butler service. )- I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?- can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings! Everything is pretty much ready to go. Sonesta Cruise And Travel Tips Pick a night and your cruise butler can arrange for movie-themed snacks in your suite. Woohoo! With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Bevergepackage. NCL Haven Butler brought treats. By Are there guidelines for what we should budget for? Ask your cruise butler to empty the mini-fridge and use this space to store a late-night snack. IMHO the butler experience is way over blown. But the first thing that comes to mind is "what do I even do with a butler?" All Do I still need to rush onboard to do it, or can I rely on the concierge service to get us in without a rush? but on ourprevious cruise, the butler was never notified). I did mean with the beverage package but was not clear on that. Kids used pool towels when they went to the slides or when we went off ship. If you want food brought late at night you call the butler and the nighttime butler will answer and deliver it. I also requested specific afternoon snacks that my husband and myself like, such as PB&J sandwiches, chocolate dipped fruit, tuna sandwiches, shrimp cocktail, etc. Alaska Thanks! Who gets a butler:On Crystal Cruises' two midsize ships, butlers are available only in staterooms and suites on the Penthouse decks (categories PH, PS and CP). For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? Princess Cruises By the way - my wife still thinks we're in an interior cabin on a lower deck. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. If it is possible and realistic, it will probably happen. Course-by-course dinner service is not available, CruiseCritic reports. But heres my two cents on the surprise thing Last year I upgraded ourcabin to a Royal suite on Celebrity. By :-). Spanning and impressive 6,694 square feet. Our butler name was Lucky. yes. You are awesome! Terms of Service 2. The key is to communicate with your butler. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. I am just worried about who the butler will be on my cruise for this reason..I talked my husband into this room , it wasn't easy.. Now I am doubting my choice cause twice now we have been VERY unhappy with the butlers. Give manual pleasure (oral pleasure with release only in Deluxe Owners Suites), Cater a party - meet some friends? There are usually gummy bears and M&M candies at the havens pool in the afternoon, but you can ask your butler to have a bowl filled in your stateroom. Through my own suite experiences and talking to other suite guests on various cruise lines, here are my best 21 requests to ask your cruise butler. They will do anything you need. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. What they do: Butlers act as a personal concierge. The balcony door came later after he was moody man.. Take advantage of your cruise butler's expertise and get the luxury suite experience of cruise butler service that you've been dreaming of! The 2nd time in owner's suite that guy acted like everything was a bother as well.. Guests will experience a vacation different that that typically found onboard. If you want more or less of something, let the butler know. Here's a rundown of what to expect from butler service on 10majorcruise lines: Who gets a butler: Silversea provides butler service to all guests on all nine of its ships: Silver Spirit, Silver Whisper, Silver Shadow, Silver Cloud, Silver Wind, the upcoming Silver Muse, and the expedition ships Silver Discoverer, Silver Explorer and Silver Galapagos. I don't remember the exact cost, but around $7,500 for my wife and I. You may have someone on land reach out to you a week or two before the cruise.