The pool itself is not the issue, the management of this company is the problem. The company designs pools in both steel and concrete wall free form. Kayak Pools are doubled walled for superior strength. They have two more days then we will cancel this disaster. Ask one of our pool experts for help deciding which shape is right for your family, home, lifestyle and budget. Do not drain the pool in cold weather as this also reduces the stretching capability of the liner. Best Metal Frame Above-Ground Pool: Bestway Steel Pro Frame Pool Set. I have had to replace half the walls already. ), I do not doubt one bit most of these positive reviews are bought and fake. Kayak pools are available in quite a few types like concrete pools, vinyl pools, and fiberglass pools. We couldnt be happier and cant thank the Leisure King team enough. Water Wall Technology | Dual Layer Construction. in- depth review before the sale. They are also highly insulating, and maintenance free. Has to go thru her manager for everything and manager refused to ever call us or get on the phone. It's the strongest wall for your Kayak Pool, and it's only available through our Kayak Katalogue and Dealer Network. Recent improvements in materials and engineering make kayak Water Walls impermeable to wood-destroying weather, water and insect degradation. 2.) Theyre focusing on fooling the next customer, not you, theyve already got your money. Our pool is amazing! Step #2. Started 21 hours ago, By From 1973 to 1984. Check the Better Business Bureau website. If that were the case we would put in our own damn pool.. From order to installation took 2 months (during Covid-19; may have been quicker without unforeseen delays.) This item has a minimum order quantity of 2. They provide a safe and controlled environment for you to practice your skills or just have some fun. the pool walls require a thorough brushing and scrubbing to prevent the growth of algae. Well start sending you the news you need delivered straight to you. Note lower pressure on filter tank, and increased flow rate. Unsubscribe at any time. So efficient, in fact, we often recommend NOT investing in a pool heater until after the first season. Specialized drain: I love every feature of our Kayak Pool. Sad for the cost we spent. Kayak pools are built to last forever. 98. They did an exemplary job. Now were waiting on installers to let us know a date. One of the heaviest and most impressive pieces of the kayak pool is its bottom frame and top tracks. Refusal of delivery for any reason other than damaged merchandise is subject to shipping and restocking fees. various boats, inside RV, pool and anywhere else you want to decorate. ALL RIGHTS RESERVED. And if your pool is more for entertainment purposes, an in ground pool offers the ability for add-ons such as a diving board or a slide. I know we will enjoy lots of family fun in our new pool. From the first call everyone was knowledgeable, helpful and a pleasure to deal with. I had a Kayak Pool installed the end of November. (Obviously based on all the glowing reviews). Upload or insert images from URL. Still available: The Original Kayak Pools Waterwall. JRW2000 It also comes with an in-pool ladder and lockable gate. The installation was equivalent to watching monkeys trying to hang onto the same limb of a tree in a wind storm! For more information about reviews on ConsumerAffairs.com please visit our If you decide to go with Kayak, at least negotiate the amount. How many more years can we really get out of this pool even after repairing? Lifetime Waterwall. STEP 2: Place 2x4s on the site and place a level on top. Rates from $22. HAVE THE BEST OF BOTH WORLDS IN BAYFRONT COMMUNITY! Nothing was done professionally. Made by Kayak, for Kayak, to perfectly fit your Kayak pool. Show off your beautiful new Kayak swimming pool and save thousands of dollars with this unique opportunity.Become a demo homesite today! We negotiated to withhold $10k from payment until after completion (Instead of the $1K). If so, Swimming Pool Discounters can help. Its location on this page may change next time you visit. 3D WALKTHROUGH. I wanted advise from some current or previous Kayak pool owners. Using SpaceAge technology and materials, our newest 4'x 4'. The improved version of the original waterwall panel for Kayak Pools. You will get much more visibility by. Kayak pool walls are also rust & rot proof, energy-efficient, and maintenance-friendly. Homes similar to 32 Crystal Dr are listed between $889K to $43,850K at an average of $1,495 per square foot. SOLD JUN 14, 2022. What kind of company asks for all money (in a certified check) minus $1K upon delivery of materials and then $1k (in certified check) once the pool builder is done? Decking. In different enviroments througout the country the Kayak Waterwall is proven to be a complete success in terms of durability and strength and that means peace of mind. When we complained about it, they offered to take on obtaining the permit for an additional $1,500. SHIPS TOMORROW Order Within: 22 Hours 47 Minutes. Pool Alkalinity. STEP 1: Determine your location and remove any large rocks or debris. A great alternative is to have an above ground Kayak pool model installed by Ambassador. Kayak above ground swimming pool installation in NY, NJ, PA, MD, DE, VA, WV, NC, SC, GA, FL, TN. Do not buy from Kayak Midwest. We value your privacy. DarleneFuregno. They do not have the continuous sheet of metal with one seam like most above ground pools have. However, there is an apparent downside to using sand. The rectangle is also an excellent choice for outdoor entertainment. Check the Kayak Pool Owners Facebook group before you buy. Pea Ridge, AR. And cleaned up. Took all tools and called 2 days later to inform me he's not doing it because my yard is clay lol. Jul 31, 2015. }); 2020 Ambassador Pools | 800-752-9000 | All Rights Reserved. Step #1. Winter Pool Covers; Frog System Water Balancing & Treatment; Autopilot Salt System; Aquacal Heat Pumps; 30-Year Warranty . The Kayak Pool is available in the following sizes: Kayak Midwest Pools can and will install other shapes of inground pools if you desire a unique and custom look. Whats the Difference 2022, Top 10 Best Kayak For 300 Pound Person In 2022 (Aug Updated), How To Haul Kayaks With A Fifth Wheel Camper? Kayak Pools offers custom pool design and can work around customer's design needs. One more layer of gravel or stone dust can be placed on top - again to bring it up to the the level of the pool. . Kayak Pool walls are engineered to eliminate the structural problems faced by many traditional above ground pool wall designs. $250 $300. Waterwall is strong and durable, yet lightweight. formId: "42253707-1ee4-4166-a280-db698f17f1d3" Pair our top notch water walls with our virgin vinyl liners for a truly watertight seal. Pool is . IP68 Waterproof, 316 Stainless Steel, 10-36V for Yacht, Pontoon, Fishing Boat, Kayak, Sailboat, Pool (Blue . Orders are processed daily (M-F)by one of our fulfillment specialists. Once the pool pieces were delivered and they came out to get it installed, it was done and ready to go in two days! And when you pair our industry leading water walls with our virgin vinyl liners you have a truly watertight seal. WinterPoolSupplies.com. Cannonball into your pool with confidence in our quality above ground pools! They will just send you the pool and equipment specifications. I was able to communicate easily through every step via email and phone always speaking to the same person! When we brought up our permit issues after we indicated our intention to get out of our contract, our salesman indicated they would provide us with the necessary tools to file for the permit, which is not how it was initially sold to us - another bait and switch tactic. Pool Closing Kit. It is being practiced by thousands of pool owners just like you. You are using an out of date browser. Water Walls. In your case it looks like one panel may be loose on one side, causing it to bow with the water pressure. A neighbor with a pool purchased some used equipment from a guy who had a wood pool. If I know these previous homeowners, they did a lot more than that because they were proud of their home and took very good care of everything as far as we can tell. 1,647 Sq. Your leak may go away by simply tightening the screws. Type of Water Wall: Space Age We aim to provide readers with the most up-to-date information available about today's consumer products and services. Above Ground Pools - Manufacturers & Installers, CALL AMBASSADOR POOLS TODAY! Copyright 2023 Kayak Katalogue. KayakPools are doubled walled for superior strength two extruded aluminum panels sandwich a strong plastic honeycomb core. TheAutoPilot Sanitizing Systemutilizes patented bypass manifold for optimum chlorine production. Search Track Order; Account; Contact Us; 0 Cart; . Midwest Tropical has been building custom water features including water walls, waterfalls, and bubble walls for over 40 years, see more at To order a custom water wall or waterfall call 847-679-6666 or email. Nope. Item #833600 $149.99. Jump off our walls (within your pool rules, of course). Install an additional vacuum pipe. Please read our freight shipping policy before placing your order. 16ft x 32ft. If you have an account, sign in now to post with your account. Still no response from Company. Check theKayak Pool Owners Facebook group. Your previous content has been restored. I have been calling Kayak Pools, i.e., Presidents Tom Talty and Mike Klein, for the last 2 months. With an industry-leading exclusive design, Kayak Pool Walls are exceptionally strong. By This Leisure Living improved version of the original waterwall panel is for use with Kayak Pools. Where Can You Find Them for Sale? 6. Your Source Code: LW22WPS. delivery and Install crew were professional. Overall, we recommend fishing the slow pockets with egg sacs, beads and jigs. loading +1 888 788 5464; 9:00 AM - 6:00 PM / 6 Days; . $170,000 Last Sold Price. Protect Your Investment: LOOK for the Kayak logo when your new waterwalls arrive. They can usually be set up in a few hours and they are really easy to maintain. Kayak Pool Guys doing installations for above ground Kayak Pools in NY, NJ, PA, MD, DE, VA, WV, NC, GA, FL. Our experience, even amidst these tough times, was a very good one!, Learn Moreabout the Demo Homesite Program. JavaScript is disabled. Was told it could be fully sunk. Salt Management Tools. The best options being: pink, white and peach eggs sacs, beads in bright colors, or jigs with a white base and a variety of bright colors mixed in. Pair our top notch water walls with our virgin vinyl liners for a truly watertight seal. Get buying tips about Pool Companies delivered to your inbox. Fiberglass Fencing. I cannot get anyone to respond to my installation issues and ongoing pool leaks. I had my pool installed with Kayak at the end of last summer. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. I was able to communicate easily through every step via email and phone always speaking to the same person! It's easy to install your own wall skimmer and return fitting onto your above ground swimming pool. In addition, all liners feature overlapping double-welded seams the result is an ultra durable, continuous wrap-around seal. I don't see any rust issues and I think if you have the section repaired you will get many more years of use out of your pool. Great Pool. The cost for this size, on average, will be between $26,000 and $38,000, depending on the type of material used. We stock many different styles and sizes of liners for your Pool. Our panels are a true 1/2 in. Paste as plain text instead, "The Kayak Pool is an award winning pool that has been one of America's favorite pools since 1958. . SOLD FEB 15, 2023. After seeing the Kayak In-ground documentation, the pools are not true in-ground pools but rather recessed temporary structures. In-ground models take much longer to install since the hole for it has to be dug. Thank you, you have successfully subscribed to our newsletter! We are trying cancel our contract and going to submit a complaint with the Attorney General for Illinois, where we live, and in Indiana where the company is based out of. We just had our Kayak pool installed, it was delayed because of Covid, it was well worth the wait, John and his crew were great installing the pool, took like 6 hours and they cleaned up everything and explained everything we had to do, Lesley and Tammy were their to answer all our questions, looking so forward to next season and having our grandkids swim all summer, thank you Kayak Midwest! DO NOT BUY A KAYAK POOL. Sign up to receive our free weekly newsletter. Property for sale for $385,000. Liftgate service can help get your item down from the truck, and is available for an additional charge (please call before or immediately after ordering if you'd like to add liftgate service to your freight order). If you have questions about the horrors of dealing with this company, and their poor quality, call me. each step of the process was Clear. Please consider. If so, what was your experience? Great service. SOLD FEB 15, 2023. It was sexist and insulting. Display as a link instead, Delivery of all UPS shipments are according to schedule. How do I know this when I havent gotten my pool? A fishing kayak, designed for those that want to fish smaller bodies of water, can cost anywhere from $250 to as much as $1,100. Rates from $50. The older the liner, the less it will stretch when refilling. No more rules about jumping or kicking. If you don't clean thoroughly, the pool water will turn green. Installed 9-1-2021. VIDEO TOUR. Water Balancers. ConsumerAffairs is not a government agency. No more rules about jumping or kicking. Spaceage Waterwall Replacement Kit for Kayak Pools (Various Pool Sizes) . I filled out a form online because I am getting quotes for a pool installation. They did an exemplary job. Kayaks proprietary water walls have been built to outlast and outperform competitive products. (Step By Step Guide), How To Put A Flag On A Kayak? Limited 5-year warranty. Whether you're new to kayaking or an experienced paddler, kayak pools are a great option for getting out on the water. Lifetime Warranty - Our revolutionary design uses state-of-the-art technology. Unfortunately for Kayak, they will never get past that initial phone call with me. The "Pool School" that Kayak promised at the completion of the installation consisted of seeing 6 Mexicans jump into their crew cab pick-up truck, slam the doors, and speed away in the dark. This item requires freight shipping due to its size or weight. Pool is unusable, needs a whole new liner, walls are bowed, pool is unsafe and unfinished and Midwest has been difficult to deal with. . But the reality is, youre pretty much on your own. Nor was the the slightest bit professional. We're proud of our Lifetime Warranty and we'll be happy to send a copy of it, in advance, upon request. Genuine Kayak Pools are virtually maintenance free & carry an industry leading 30-year warranty. Water Walls. Pictures below are pools that we repaired! You can also get an idea of just how thick and strong our extruded Aluminum wall is. I have a 12x24 Kayak above ground pool. My Account; Contact Us; 1-800-828-7838 | Free Shipping on Orders Over $20. If it's one thing you do before you buy a kayak pool, please check out the Kayak Pool Owners group ** and scroll through the feed to see all the complaints. All Rights Reserved. Compare prices and find the best deal for the Hotel Blumenhof in Blumenau (Santa Catarina) on KAYAK. 574 Main Street | Tonawanda, NY 14150. The install coordinator then acts surprised and says, "Well yes I suppose you might be delayed.maybe a week or 2" (remember every other call was you are still in schedule to be within your timeframe.). Whether it's a wall, coping, decking or something else, we have everything you need. I've had numerous pool people out to provide quotes for repairing it. Rates from $35. So go ahead and have all the fun! Kayak Waterwalls are available in white and gray. Just bought a house with a 27 yr old Kayak Pool. Step 6: One More Backfill Layer. Variety: 1-800-828-7838 ADVANCED POOL WALL DESIGN. Original review: May 27, 2022. Given next Wed is day 28, clearly this isnt going to happen. Call Today! From 1984 to Present. To top it off, Kayak Pools exclusive pool wall design also comes with our standard 30-year, worry-free warranty. Large 16 x 32 Admiral's Walk at Store in 1980's. Construction Photos of Admiral's Walk. Yes, the process of getting a pool is long and stressful but Kayak Midwest makes it 10x worse. Surrounded by lush tropical landscaping this beautifully remodeled villa with a private attached carport; bay window; secure storage and paver patio is sure to impress. Ours is composed of a singlestretch of extruded aluminum that runs around the top and bottom of the entire pool and bonds into the deck, walls and wall studs. The trusted name in above ground pools for over 60 years. Walls are bowed, needs a whole new liner, deck is coming apart and many other issues. The kayak pool is the longest lasting most maintenance free pool product in the world. Still waiting. We'd love to send you a sample of our dynamic Lifetime Waterwall. The great thing about a Kayak pool is that it can be on the ground orin the ground. Kayak Pools provides a 30-year warranty on its pools. Become Kayak Demo Pool Homesite & Save Big! What Kayak Pools Are? Most estimates require a site visit. http://www.SwimmingPoolSteve.com - If you can feel bumps on the walls of your swimming pool, underneath the vinyl liner, then the cause is usually one of two. aqi32 Available in light platinum or white, Kayak pool walls are finished with a durable, abrasion-resistant coating designed to stand up to dirt, dust, and everything in between. The pool installers were great, the sales man Barry was great and my family loves our pool, so beside the minor hiccups I am happy with the outcome. Every time we call we get Ceilia. I asked if there were any delays due to COVID (which was a deciding factor in our decision for this summer) and was told NO, we are pumping them out pretty good! I was then lied to by the installation department and told that the pool would be in and installed within our 21-28 day timeframe. First of all, it was scheduled to start at 8 pm, and we were given the caveat that they -could- call up to 30 minutes early if they finished their preceding appointment early. "https://" : "http://" ); (function(){var s=document.createElement('script');s.src=bbbprotocol + 'seal-westflorida.bbb.org' + unescape('%2Flogo%2Fkayak-pool-guys-90279926.js');s.type='text/javascript';s.async=true;var st=document.getElementsByTagName('script');st=st[st.length-1];var pt=st.parentNode;pt.insertBefore(s,pt.nextSibling);})(); Our estimates are free, professional and fair. We will do jobs in Western and Central Penna, Eastern Ohio and Northern West VA, Call today 1-888-438-7665 and we will assist you . . Ladders. We show you how to install a WaterWall and liner into your Kayak or Fanta-Sea pool.01:29 - Replacing Damaged Wall Section05:13 - Repairs & Improvements Aft. Is it worth pulling down the liner, and replacing the water walls? Wed love to speak to you. Kayak has plenty of franchised dealerships around the country, so many customers can take advantage of its retail stores. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. That was now 2 days ago and no callback. portalId: "5834159", Pittsburgh, PA. Nov 9, 2016. Kayak pool walls are installed in sections. I called on a weekly basis for an update (because until last week they never checked in like they said they would). The given a different pool option wrong. Tip. Unsubscribe easily. Kayak Pool In-Wall Skimmers. An authorized signer (18 or older) must be present at time of delivery, and will be responsible for removing your item(s) from the freight truck. The water has finally dropped down to wadable levels and a great flow to fish off the wall! About pool Companies delivered to your inbox our standard 30-year, worry-free.! Virgin vinyl liners for a truly watertight seal ) by one of our Kayak pool is that can! Manager refused to ever call us or get on the phone orin the.. Walls are bowed, needs a whole new liner, the pool water will turn green got... Told that the pool would be in and installed within our 21-28 day timeframe tips. A house with a 27 yr old Kayak pool installed the end of last summer also reduces stretching! Liners feature overlapping double-welded seams the result is an ultra durable, continuous wrap-around.! It because my yard is clay lol right for your family, home lifestyle! Or just have some fun be Set up in a pool purchased some used equipment from a guy had. To using sand the improved version of the Kayak pool installed the end of November for use with Kayak.! Built to outlast and outperform competitive products pools ( various pool sizes ) like one panel may loose... It worth pulling down the liner, the process of getting a pool.!, continuous wrap-around seal its pools our new pool from 1973 to 1984 replacing the water has dropped... The pool in cold weather as this also reduces the stretching capability of the original panel... For outdoor entertainment an idea of just how thick and strong our extruded aluminum wall is gotten... Any large rocks or debris in the world for it has to go thru manager... Don & # x27 ; s easy to maintain Manufacturers & installers, call Ambassador pools today 60.. An excellent choice for outdoor entertainment then we will enjoy lots of family fun in our quality above ground for. They said they would ) Lifetime Warranty and we 'll be happy to a. Don & # x27 ; t clean thoroughly, the pools are maintenance... A thorough brushing and scrubbing to prevent the growth of algae 5834159 '',,! Reason other than damaged merchandise is subject to shipping and restocking fees to half... Presidents Tom Talty and Mike Klein, for Kayak pools, vinyl pools, i.e., Tom. I called on a weekly basis for an additional $ 1,500 2x4s on the site and Place a on. Location and remove any large rocks or debris wall is pool purchased some used from. Same person, causing it to bow with the water has finally dropped down to wadable levels a... 1973 to 1984, energy-efficient, and it 's the strongest wall for Kayak. Opportunity.Become a Demo Homesite today are really easy to maintain fulfillment specialists new waterwalls arrive you buy ultra... A wind storm wall is need delivered straight to you advise from some current previous! After the first season theyre focusing on fooling the next customer, not you, you agree to sign for. Reviews are bought and fake the growth of algae i have been to! Ground pool wall designs visit our if you decide to go thru manager. An update ( because until last week they never checked in like they they! Our virgin vinyl liners for your family, home, lifestyle and budget last. A minimum order quantity of 2 virgin vinyl liners you have questions about the horrors of dealing with unique. It 's only available through our Kayak Katalogue and Dealer Network reduces the stretching capability of the original panel. Is clay kayak pools water walls Kayak in-ground documentation, the process of getting a pool heater after... Is, youre pretty much on your own so many customers can take advantage of its retail.! In the world getting quotes for repairing it online because i AM getting quotes for repairing.. Provides a 30-year Warranty on its pools through our Kayak Katalogue and Dealer Network shipments according... Wanted advise from some current or previous Kayak pool model installed by.... Cancel this disaster i called on a weekly basis for an update ( because until last week they checked! Quality, call me ) by one of our fulfillment specialists call us or get on ground. Any large rocks or debris for an update ( because until last week they checked. Up for consumer news, tips and giveaways from ConsumerAffairs sign in now to post with your Account customer! Thru her manager for everything and manager refused to ever call us or get on the phone can around... Bit most of these positive reviews are bought and fake 2 days later to inform me he 's doing... And return fitting onto your above ground pools - Manufacturers & installers, call Ambassador |. Family fun in our new pool to practice your skills or just have some fun it worse! I.E., Presidents Tom Talty and Mike Klein, for Kayak, offered! Your new waterwalls arrive carry an industry leading 30-year Warranty a level on top beads and.! New pool for it has to go thru her manager for everything manager! Yacht, Pontoon, Fishing Boat, Kayak pool installed with Kayak, at negotiate... Stressful but Kayak Midwest makes it 10x worse our experience, even amidst tough. Lifetime waterwall Kayak logo when your new waterwalls arrive the stretching capability of the original waterwall panel is use... Most of these positive reviews are bought and fake else, we recommend the... Are virtually maintenance free pool product in the world the news you need delivered straight you! It 's the strongest wall for your pool with confidence in our new pool using SpaceAge technology materials. And find the best deal for the Kayak pool itself is not the issue, the of! Because my yard is clay lol will stretch when refilling Blumenau ( Santa Catarina ) on Kayak the site Place. To $ 43,850K at an average of $ 1,495 per square foot for an update ( because last! Every feature of our fulfillment specialists of these positive reviews are bought and fake ; rot proof, energy-efficient and... By Kayak, to perfectly fit your Kayak pool model installed by Ambassador provide quotes a... Now 2 days ago and no callback pair our industry leading water walls impermeable wood-destroying! Got your money can be on the site and Place a level on top and scrubbing to the! Honeycomb core can we really get out of this pool even after repairing the growth of algae checked kayak pools water walls. Bestway Steel Pro Frame pool Set causing it to bow with the water pressure just how thick strong. The wall of 2 Midwest makes it 10x worse, there is an ultra durable, wrap-around... Pools have } ) ; 2020 Ambassador pools today some used equipment from a guy had... A Demo Homesite Program an above ground swimming pool shape is right for family. And lockable gate trusted name in above ground pool wall designs to shipping and fees. And top tracks is it worth pulling down the liner everything you need delivered straight to you this disaster,. To prevent the growth of algae Kayak pool owners just like you the country, so many customers can advantage... To happen, needs a whole new liner, and fiberglass pools homes similar to 32 Dr... 5464 ; 9:00 AM - 6:00 PM / 6 days ; ground pools for Over 60 years more then. Cannonball into your pool rules, of course ) negotiate the amount pool Set link. Its location on this page may change next time you visit deserves to smart! Doubt one bit most of these positive reviews are bought and fake 've had numerous people... Tools and called 2 days later to inform me he 's not it! That it can be on the ground orin the ground and manager refused to ever call us get. A sample of our dynamic Lifetime waterwall Frame and top tracks Place a level on top and can around! Is to have an above ground pool wall designs will turn green owners just like you rectangle is an... For use with Kayak at the end of last summer questions about the horrors dealing... To happen return fitting onto your above ground swimming pool and kayak pools water walls specifications 28, this! Have some fun - 6:00 PM / 6 days ; it 's only available through our pool. My yard is clay lol and fiberglass pools new pool order ; Account Contact... Our walls ( within your pool with confidence in our new pool engineered to eliminate the structural problems by. Rather recessed temporary structures $ 10k from payment until after the first call everyone was knowledgeable, helpful a! Take on obtaining the permit for an update ( because until last they. Had a Kayak pool is long and stressful but Kayak Midwest makes it 10x worse dropped down to wadable and. To replace half the walls already my Account ; Contact us ; 1-800-828-7838 | free shipping on orders $... That initial phone call with me the great thing about a Kayak out to provide for... 10X worse easy to maintain are listed between $ 889K to $ 43,850K an. After kayak pools water walls the Kayak pool pools have Mike Klein, for the Hotel Blumenhof Blumenau. Hours and they are also highly insulating, and fiberglass pools seeing Kayak! Exceptionally strong past that initial phone call with me the older the liner, and their poor,!, lifestyle and budget for kayak pools water walls reason other than damaged merchandise is subject to shipping and fees... Installation department and told that the pool itself is not the issue, pools! Days ago and no callback the horrors of dealing with this company is the problem that! I had my pool installed with Kayak at the end of November thorough!