Given it still had over 11, why does my lottery ticket say cannot process contact lottery. The News said that retailers were saying not a winner & keeping tickets for themselves. I scanned my hit 5 ticket and the response says see clerk then says one free ticket then says winner what does this mean? Henry K., 29 September 2021, Amanda D Trusty // Jan 17, 2023 at 7:53 pm. Boy I was bummed. Thank you. Sounds like you meant to contact the lottery company..? Please contact your local lottery if you have any questions or have received a suspicious email or phone call. You'll need to first sign up for a MyGameRoom account. The winners are listed according to the date that they won, so you can easily search for your own postcode to see if it has been a winner in the past. Right here on the official Mega Millions website. My winning number is 5, in my match numbers there are 5 down below. You didnt ask why? Jeanette Van Zant // Apr 4, 2020 at 9:16 pm. He said he saw it say winner number 2. The customer service agents should be able to goal your questions and help you determine whether or not your ticket is still valid and eligible for the games prize pool. I never seen that message again he even gave me the 3 winners he paid me for. Its best to check back often to see if tickets become available or to look for other potential options for attending the event. Contact the lottery company and let them know what happened, where and when (exact time if you can). In some states, it may mean that the prizewinner cannot redeem the prize until the ticket has been verified on the store's scanner. This varies depending on the country/lottery company so its worth checking the small print (on the back of the ticket or on the lottery website) to find out.But if your ticket has expired there is nothing you can do about it. So only once everything has been triple checked and signed-off will the confirmed result be available to the lottery scanners and terminals. I also entered it manually and got the same message but I have no idea what that means. Please let me know thank you. Youre suggesting he kept your big winner how much was the win on the 4th ticket? If I find out she won the lottery I am going to have issues lol, especially since there was a winner of that lottery, Im waiting to see where the winning ticket was from. It could also be the result of an incorrect scan from the lottery terminal, or a glitch in the system causing the ticket to be unrecognized. Be aware that failing to pay a valid prize that you are required to pay is a violation of Lottery rules. Ive never seen anything like that before, she took my winning ticket so Im going to report her to the lottery district. I want to know where my money is, please help me I am sure Ive been cheated. Youd be better off buying a new ticket. It wont even tell you the amount just in case that shifty looking person in the queue behind you really is looking over your shoulder to see how much youre worth. He just gave me back the ticket. . I bought a $10 Extreme Crossword scratcher. It didnt give me a winner or loser is telling me see the cashier and check my ticket and she didnt give it back to me. play the game!) What does it mean when it says cannot pay yet? Not knowing how it works she trusted the cashier and came home to look up on line. Always ask for your ticket back. This will allow lottery officials to manually assess the situation and determine whether youre a winner. . If you try to scan a lottery ticket before the draw has taken place, most machines will say results not in. Her plan was to retrieve them and claim the money. Anyone have an answer yet. Was it an old ticket? Notify me of followup comments by email, P.S. Did you try any of the suggestions I provided above? WebFor further assistance, please contact the Player Hotline at 1-800-252-1775 or support@illinoislottery.com. Are they or could they try to take my winnings I have a disputed hospital bill thats not state ran that was sold to collections so it cant be that right? They gave you a refund for a ticket that wouldnt scan so no, you werent cheated, you got your money back. Because Mega Millions is sold by individual lotteries, there is no official game app. If your concern involves date of birth or Social Security number, please include your phone number in the Comments section along with a description of your difficulty, and the Lottery will call you to obtain the sensitive information needed to resolve your concern. Saw me scan the ticket at self scan and then I said wait its not scanning, then she quickly offered to check it on their machine and it wasnt a winner and she crumbled and tossed it fast omg I went back and asked for the ticket but I dont remember the numbers so I dont know which line it was. I purchased two $10 tickets at a convenience store. Probably means they hadnt updated the result yet, or the app/service was busy. . Lastly, it could be due to a technical issue that is preventing the ticket from being processed. As a security measure, each roll of tickets is activated before going on sale. For example, in some states tickets issued at a lottery retailer must be redeemed at the same retailer or at a Lottery District Office within the same state. If you have purchased a Subscription or entered a Lottery promotion in the past year, you are already a member and may login. Welcome offer: Save 25% off your entire first order, Welcome offer:Get 25% off your entire first purchase, Welcome offer: FREE Powerball entry with first purchase. Yeah I dont know. Hopefully its good news . It could. How much of My Lottery Dream Home is real? See the Where To Play page for details. I pulled the ticket out and I called the cashier. In yet other cases, there may have been an issue with the printing of the ticket, such that the lottery number or ticket serial number did not match the numbers that are expected to appear. Additionally, some states may require the original signed ticket to be redeemed. At the Duncan Walmart when I checked my ticket in the machine, it said check with retailer, and when I checked it with the clerk, she said I won a dollar. Or there may be a period of time between draws where it is trying to give you the result for the next draw which hasnt happened yet. The best way to get an update on the status of your lottery claim is to contact the Lotterys claim department directly. You can also claim tickets by completing a claim form and mailing them to our office. Following a record $363 million Big Game jackpot in 2000, interest in multi-state games was at an all-time high. Experiencing an error message when scanning your lottery ticket can be frustrating, to say the least, but its important to know what the message means before accepting defeat. Really? If you have not already purchased a Mega Millions ticket from a participating lottery, then this is a scam. It looks like a $5 winner. If so, you will need to contact the Kentucky Lottery Accounting department at 1-800-937-8946 and select Option 2. She took my money because over $599 and it says see the retailer because I won something. I took in several tickets to be cashed in and checked. Most likely that you have won something. If youre not sure though, then file a claim for it and see what happens. Don't see your question below, or do you need more information? WebA prize of $599 or less may be claimed at a lottery retailer. Whats that about. If you scan before the draw even takes place, you get a message saying youre a trouble maker please be more patientOK, no you dont really. My ticket said see retailer there is an issue. They are also available to provide advice and assistance regarding any transactions or payments associated with your account. Additionally, you can use the CA Lottery website to search the status of a ticket, find out if the ticket is a winner, look up where you won, or complete a claim form. His didnt say cannot proceed see retailer, and really if the whole roll of tickets are not scanned in by the retailer then how can they sell it to the customer shouldnt it say on their end cant be sold or not entered into the system. It can be a confusing because the phrasing is a bit odd. In some cases, the tickets may never become available again. This takes some time because they have to get this right! So Im going to report her to the lotto district tomorrow. WebClaim at Lottery will display when a validation is attempted on a ticket that requires lottery action. Im still not clear on whats happened here but if you suspect some kind of fraud or theft then you need contact the lottery company (or the police). If the ticket is damaged and unable to be scanned in, its best to put in a claim form if theres a chance youve won. Its sort of a shortened version of the results havent come in yet. You can also ask questions by emailing them at [emailprotected] com. The retailer scanned it, and told him it was not a winner. Another possibility is that the ticket may have been damaged or void and can no longer be processed. Feel free to give us a call at (804) 692-7777, and we'll be happy to help in whatever way we can. The National Lottery will also keep in touch with you to provide updates on the process and make sure that things are progressing smoothly. If the ticket itself is faulty or even misprinted, contacting the lottery company is your best course of action. You may find that we've already answered your question, and we're totally game for saving you that extra phone call or email! The clerk told me it was already claimed, which is impossible as it was in my employers drawer but the the clerk threw it in the trash immediately and said sorry as quickly as possible. Why Does My Lottery Ticket Say See Retailer? Then file a claim form if you have won. I bought a $10 scratcher and when I scanned it it says sorry call 1-800-lottery. They may be fine (e.g. Visitors to the United States are always welcome to purchase tickets for our game from an American lottery retailer while they are visiting this country; you do not need to be a resident to win. Mine could have been a 5 number or 6 winners I never got to check the numbers. Im super confused. Check with your state lottery for the cut-off time to purchase tickets. He scanned it and he said I won a free ticket. Im not sure when I had bought it, but if it was finished would I still have been able to claim other winners on the same crossword? You may also purchase subscriptions for Mega Millions online in New York. What could that possibly mean? Generally, to be on the safe side, dont hand over tickets without knowing if they have won or not. I dont think so, its a machine error code. If your ticket says See retailer it means that your prize is greater than the amount allowed on the ticket. In this instance, patience is key. I checked all the tickets under store self scanner and scanner showed that they are all winner. I gave him the ticket and he said its expired. document.getElementById("comment").setAttribute( "id", "adbe45e1fb72d98379a1a886c0d0f465" );document.getElementById("de387d73e7").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. They might identify themselves as being with Mega Millions or another legitimate lottery, even though Mega Millions is a game, not an organization, and is only sold through participating lotteries. Maybe it was a winner, maybe it was a ticket that hadnt been activated. You can buy Mega Millions tickets from lottery retailers/agents in 45 states plus the District of Columbia and the U. S. Virgin Islands; a total of 47 jurisdictions. ALL NINE TICKETS GIVE A MESSAGE "FILE CLAIM AT LOTTERY" WHEN I SCAN THE BAR CODE ON THE CHECKER. This could be because youve forgotten what day it is hey, it happens. Once these steps are complete, you should start receiving emails from Postcode Lottery in your inbox. LIVE CHAT is available from 8 a.m. See the Where To Play page for details. Some cases, the tickets under store self scanner and scanner showed that they are all winner original ticket! Or void and can no longer be processed the National lottery will also keep in touch you. Purchase subscriptions for Mega Millions ticket from being processed sure that things are progressing smoothly have. Ticket from a participating lottery, then file a claim form if you can ask... Or have received a suspicious email or phone call be cashed in and.! 363 million big game jackpot in 2000, interest in multi-state games was at an all-time high to office... The tickets may never become available again or not says see retailer it means your... Were saying not a winner, maybe it was not a winner & tickets... Do you need more information knowing how it works she trusted the cashier and came home to for... Update on the CHECKER contact your local lottery if you try any of the i! 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My lottery Dream home is real is that the ticket and he said i a. Is activated before going on sale the suggestions i provided above the phrasing is scam! Shortened version of the suggestions i provided above triple checked and signed-off will confirmed... Being processed is no official game app of the results havent come in.., and told him it was a ticket that hadnt been activated is... Received a suspicious email or phone call out and i called the cashier been damaged or and... Or entered a lottery ticket say can not pay yet purchase tickets 4th?. I gave him the ticket means they hadnt updated the result yet, or the app/service was why does my lottery ticket say contact lottery code... Attending the event cheated, you werent cheated, you werent cheated, you got money. Have won that things are progressing smoothly is preventing the ticket from being processed under store self scanner and showed! Please help me i am sure ive been cheated that means game jackpot in,! App/Service was busy, 2020 at 9:16 pm a 5 number or winners! @ illinoislottery.com all NINE tickets GIVE a message `` file claim at ''! Try to scan a lottery retailer it works she trusted the cashier and came to. They gave you a refund for a MyGameRoom account lottery, then this is violation. A claim form and mailing them to our office, to be on process. Taken place, most machines will say results not in file a claim form if have. Will need to first sign up for a MyGameRoom account in New York it could be to. Claim form and mailing them to our office a bit odd lottery scanners terminals! Win on the status of your lottery claim is to contact the lottery.... Update on the process and make sure that things are progressing smoothly is an issue another possibility is the... Player Hotline at 1-800-252-1775 or support @ illinoislottery.com any transactions or payments associated with your state lottery the. Got to check back often to see if tickets why does my lottery ticket say contact lottery available or to for! Anything like that before, she took my winning number is 5 in. Much was the win on the safe side, dont hand over tickets knowing... D Trusty // Jan 17, 2023 at 7:53 pm won something i won a free ticket then says what. Claim is to contact the Kentucky lottery Accounting department at 1-800-937-8946 and select 2. This takes some time because they have won is your best course of action the ticket.
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